Rates

A local tax used to fund services that benefit the greater community

Your City of Adelaide rates can be paid in full annually on 1 September, or on a quarterly basis. Payments are due on 1 September, 1 December, 1 March and 1 June. Monthly payments are available via direct debit only.

Learn about eRates to receive your notification via email.

City of Adelaide recommends using Google Chrome, Apple Safari, or Microsoft Edge for an optimal user experience with when accessing our payment website.

In formulating the proposed rates for the 2019-20 financial year, we have considered the amount of revenue required to fund the delivery of the services and projects set out in the Integrated Business Plan. We have also considered our other sources of revenue, the broader economic environment and the distribution of rate contributions between various categories of ratepayers.

The City of Adelaide rates are determined by multiplying the applicable rate in the dollar by the valuation of rateable land in the Council area. Property valuations for the purpose of calculating rates payable are prepared on the basis of ‘Annual Value’.

For 2019-20, growth from new developments and other capital improvements undertaken during 2018-19 are projected to increase the total ratable value of land, resulting in an increase in rate revenue of 1.8%. In addition, a full revaluation of all land in the Council area has been undertaken resulting in an increase in rate revenue of approximately 3.8%.

Council has determined to freeze the general rate in the dollar for 2019-20 at the same levels as 2018-19 for both Residential and Non-Residential ratepayers. Based on updated valuations from the Valuer-General, the average rates payable will increase 1.86%, excluding new developments, additions and alterations.

Those ratepayers who received the benefit of a Special Discretionary Rate Rebate in 2018-19 may pay more than the average increase in 2019-20.

Separate rates will continue to be levied for the purposes of managing and marketing the Rundle Mall Precinct and to recover funds on behalf of the Adelaide and Mount Lofty Ranges Natural Resources Management Board.

The parameters and factors taken into account by Council are outlined in the 2019-20 Integrated Business Plan.

A summary of Council's 2019-20 Integrated Business Plan is sent to each ratepayer along with the first quarterly Rates and Valuation Notice.

The Local Government Association of South Australia produces fact sheets about council rates and services.

Paying your rates

The City of Adelaide provides a variety of ways for you to pay your rates. 


City of Adelaide recommends using Google Chrome, Apple Safari, or Microsoft Edge for an optimal user experience with when accessing our payment website.

Pay your rates quickly and securely online. (Mastercard or Visa only). You will need to have your current rates notice with assessment number handy.

The City of Adelaide allows you to choose between annual, quarterly or monthly deductions from your nominated bank account.

Annual deductions will be debited on 1 September.

Quarterly deductions will be debited on 1 September, 1 December, 1 March and 1 June.

Monthly deductions will be debited the same day the quarterly amounts are due 1 September, 1 December, 1 March and 1 June. No additional costs apply. All other remaining months the payment will be taken on the last Friday of the month. Where Friday is a public holiday, the payment will be taken on the next business day.

Please note: direct debits will remain in place until you advise The City of Adelaide that you wish for them to cease.

Register for direct debit now

You can transfer your rates payments electronically using the following methods. Remember, you’ll need to have your current rates notice showing assessment number handy.

Direct Deposit to Council’s bank account.

BSB: 085 115

Account: 664657814

Please quote 'RA' followed by your Assessment Number in the narration.

BPAY / BPAY View Use Biller Code: 36095. You will need to have your Assessment Number available. Enter including the digit (without spaces).

Australia Post Bill Pay Postbillpay.com.au Use Biller Code: 0961.

You can pay your rates:

In-person

Colonel Light Centre 25 Pirie Street, Adelaide

Monday to Friday, from 8:30 am to 5:00 pm.

Remember to bring your Rates Assessment Notice with you.

Post

City of Adelaide, GPO Box 2252, Adelaide SA 5001

Your cheque should be crossed 'Not Negotiable' and money orders made payable to City of Adelaide. Remember to include the detachable section of your Rates Assessment Notice.

You can also pay in-person at an Australia Post outlet or by phone on 13 18 16.

Payment difficulties

If you are experiencing financial difficulties and are unable to make your rate payment by the due date, please contact Council’s rates staff on 8203 7203 at the earliest opportunity.

A revised instalment payment scheme to suit your circumstances may be considered. Don’t worry, all discussions relating to payment difficulties will be treated in confidence.

Your City of Adelaide rates explained

When the City of Adelaide formulates the proposed rates for the forthcoming financial year, they consider the amount of revenue required to fund the delivery of the services and projects set out in the Integrated Business Plan. They also consider other sources of revenue, the broader economic environment and the distribution of rate contributions between various categories of ratepayers.

Separate rates are levied for the purposes of managing and marketing the Rundle Mall Precinct and to recover funds on behalf of the Adelaide and Mount Lofty Ranges Natural Resources Management Board.

City of Adelaide rates are determined by multiplying the applicable rate in the dollar by the valuation of rateable land in the Council area. Property valuations for the purpose of calculating rates payable are prepared on the basis of ‘Annual Value’.

Annual Value is defined in the Valuation of Land Act 1971 and is computed as 75% of the gross annual rental that the land might reasonably be expected to realise if leased upon condition that the landlord was liable for all rates, taxes, insurance and other outgoings necessary to maintain the value of the land.

Additional allowances are applied in relation to depreciation of certain plant and equipment.

Annual Value is the preferred valuation method as it reflects the predominant basis of occupancy across the city. The method is considered consistent with the equity, ability to pay, efficiency and simplicity principles of taxation.

For 2019-20, growth from new developments and other capital improvements undertaken during 2018-19 are projected to increase the total rateable value of land, resulting in an increase in rate revenue of 1.8%. In addition, a full revaluation of all land in the Council area has been undertaken resulting in an increase in rate revenue of approximately 3.8%.

Council has determined to freeze the general rate in the dollar for 2019-20 at the same levels as 2018-19 for both Residential and Non-Residential ratepayers. Based on updated valuations from the Valuer-General, the average rates payable will increase 1.86%, excluding new developments, additions and alterations.

Those ratepayers who received the benefit of a Special Discretionary Rate Rebate in 2018-19 may pay more than the average increase in 2019-20.

The parameters and factors considered by Council are outlined in the annual Integrated Business Plan.

A summary of Council's latest Integrated Business Plan is sent to each ratepayer along with the first quarterly Rates and Valuation Notice.

The rates in the dollar for the 2019-20 year have been set at:

Residential Rate 0.1149

Non-Residential Rate 0.1408

Rundle Mall Separate Rate 0.03582

Natural Resources Management Levy 0.00209

The City of Adelaide is bound by the Local Government Act 1999 when considering assistance to ratepayers.

Rebates of rates will be granted to ratepayers where the applicant satisfies the eligibility criteria for mandatory rebates under Sections 159 to 165 of the Act.

Applications for discretionary rebates will be considered in accordance with the statutory provisions of Section 166 of the Act, together with policy criteria as detailed in the Discretionary Rate Rebate Policy. Please email the completed form to [email protected]

In providing discretionary rebates, consideration is given to whether applicants were previously proclaimed, the type and level of service delivered to people within the City of Adelaide area, the community need that is being met by activities carried out on the land, and whether the activities are those that Council would otherwise need to support.

Council allows ratepayers who are experiencing financial hardship to apply for a postponement or remission of rates. If you are having difficulty paying your rates, please contact the Rates Officer as soon as you can. Ratepayers with good recent payment history who commit to a formal written payment arrangement for rates will not be liable for fines during the agreed payment period, provided they contact us prior to the rates falling into arrears. In the event of default, penalties will apply in accordance with Section 181(8) of the Local Government Act 1999.

Council will apply those provisions of the Act that offer a discretionary City of Adelaide funded remission of rates to eligible ratepayers: pensioners and low-income beneficiaries (maximum of $100.00) and self-funded retirees (maximum of $50.00).

Council will apply those provisions of the Local Government Act 1999 that allow a Postponement of Rates Scheme for eligible State Seniors Card holders. Eligible seniors may postpone rates in excess of $500, less any concession entitlement. Interest will accrue on postponed balances as per Section 182A (12) of the Act.

If you believe an inappropriate valuation and/or land use has been attributed to your property, you need to lodge a formal objection in writing, within 60 days after the date on the first quarterly rates and valuation notice.

Noting:

(a) if you have previously received a notice or notices under the Local Government Act 1999 referring to the valuation and informing you of a 60-day objection period, the objection period is 60 days after service of the first such notice;

​(b) you may not object to the valuation if the Valuer-General has already considered an objection by you for the current financial year.

The Valuer-General may extend the 60-day objection period where it can be shown there is reasonable cause to do so by a person entitled to make an objection to a valuation.

A written objection to valuation must set out the full and detailed grounds for objection. Refer to the State Government website for more information.

Send your written objection to:

State Valuation Office

GPO Box 1354, Adelaide 5001

Or deliver in person to their offices at:

101 Grenfell Street, Adelaide 5000

If you have any questions about this process, please contact them directly by phoning 1300 653 346 or email LSGO[email protected].

Important: Objecting to a valuation and/or land use does not change the date for payment of council rates. Rates must be paid in full by the due date as shown on the Rates and Valuation Notice. The State Valuation Office will review all valid objections and advise the ratepayer in writing once assessed. Changes to the rates payable arising from an objection will be refunded (or charged) separately once the objection has been finalised.

Objection to Land Use:

You may object to the Land Use, by lodging a written objection to City of Adelaide (within 60 days) after the date on the first quarterly Rates and Valuation Notice.

8203 7128 or 8203 7129

Download the Objection to Land Use form

Please note, objecting to a valuation and/or land use does not change the date for payment of council rates. Rates must be paid in full by the due date as shown on the Rates and Valuation Notice. The State Valuation Office will review all valid objections and advise the ratepayer in writing once assessed. Changes to the rates payable arising from an objection will be refunded (or charged) separately once the objection has been finalised.

Ratepayers who feel dissatisfied with the outcome of the Objection can apply for a Valuer-General Panel Valuer to review the valuation.

If you are still dissatisfied with the valuation after the further review, you may apply to the South Australian Civil and Administrative Tribunal (SACAT). This must completed within 21 days from the day you receive notice of the Objection decision. Please note that statutory fees apply for undertaking the review.

The Local Government Act 1999 provides that a Valuation must be amended if the Panel Valuer determines a valuation change by more than 10 per cent (above or below the valuation). Should such variation result in a reduction by more than 10 per cent, the fee will be refunded.

The State Government requires councils to impose and collect a levy on behalf of the Adelaide and Mount Lofty Ranges Natural Resources Management (NRM) Board.

The total amount of revenue required from City of Adelaide ratepayers has been determined by the NRM Board and the proceeds are paid to the NRM Board. This appears as a separate item on the Rates and Valuation notice. Council does not retain this revenue or determine how it is spent.

For more information about the NRM Board, see Adelaide & Mount Lofty Ranges Natural Resources Management Board.

Need more information?

The Local Government Association of South Australia produces fact sheets about council rates and services.

If you have a question specifically about your City of Adelaide rates, please refer to the Council’s Rating Policy or contact the Customer Centre:

08 8203 7203

Send an email