Volunteering – frequently asked questions

There are lots of things to consider when you’re thinking about volunteering at the City of Adelaide.

We’ve answered the most common questions below.

The majority of volunteer roles are designed for people who are 18 years and older however there are family volunteering opportunities for younger people to volunteer with their parent or guardian. The Volunteer Coordinator can provide more information about this.

It depends on the role you are successful in gaining. Every volunteer will go through an induction process which in some cases can be completed in under two hours. All roles will require a police check which may take a few weeks to complete. Some roles will require specific training to be undertaken before you can start.

The hours vary depending on what area of volunteering you choose. Many roles will require you to commit a minimum of three hours per week for six months. In most cases you will decide how many hours you are willing to commit. There is no maximum amount specified. The hours are determined by the nature of the volunteer role and the amount of work to be done.

Due to the time spent placing and training volunteers and the nature of most voluntary roles, it is preferred that volunteers commit to at least six months. This can be negotiated with the Volunteer Supervisor.

Yes, we are happy to provide a reference. However, you need to have regularly volunteered with the Council for a minimum period of three months.

You are invited to submit job applications for external vacancies, and will be given the same consideration as the general public. All external vacancies appear on the City of Adelaide's website.

City of Adelaide will reimburse any out of pocket expenses which are incurred whilst performing volunteer duties as pre-approved by the Volunteer Supervisor.

Student/ work experience placements are not considered voluntary work. For more information please contact the City of Adelaide's People and Culture Program on 8203 7203.

Yes, as part of Council's recruitment process we ask all volunteers to undertake a National Criminal History Clearance. There is no cost to volunteers for this, and the clearance will need to be renewed every three years.

Yes, City of Adelaide volunteers are protected whilst undertaking volunteer duties as detailed in the relevant role statement and directed by the Volunteer Supervisor. Council provides personal accident insurance, as well as public liability insurance.

Need more information?

If you have questions which have not been answered above please contact the volunteer coordinator: