Changing places facility

The City of Adelaide now has a Changing Places facility conveniently located in the James Place public toilet complex, just off Rundle Mall in the city centre.

Changing Places toilets are different to standard accessible toilets. They have extra features and more space to meet the needs of people with severe and profound disabilities, and their attendants. This state of the art facility has been built to the current Changing Places standards. The public toilet complex is designed to be a safe and inclusive place for all, including those with wheelchairs or walking frames, mothers/fathers and those with infants or children, and severely disabled people requiring the assistance of an attendant.


The Changing Places facility includes:

  • peninsula chair with space for an attendant either side
  • ceiling Hoist (model: Highgate Duracare CX12) with lifting capacity of 284 kg. Users will need to bring their own compatible sling*
  • adult size change table with maximum capacity of 200 kg
  • privacy curtain
  • hand basin and hand dryer
  • automatic sliding entry door for ease of access.

In addition to the Changing Places facility, the James Place public toilet complex also includes:

  • two unisex accessible toilets, each with baby change tables and basin. One is configured for left-hand use, the other for right-hand use to cater for a range of disabilities.
  • a male public toilet area featuring one toilet for ambulant users (those using walking aids), six toilet cubicles and a urinal. Hand basins and dryers
  • a female public toilet area featuring one toilet for ambulant users (those using walking aids) and seven toilet cubicles. Hand basins and dryers
  • a wide, shared lobby to all toilets. This provides a safe and inclusive environment for people of all ages and abilities while allowing those in wheelchairs or with walking aids to pass and turn. 


Users must provide their own sling to use with the hoist. This is to minimise the risk of accident or contamination. 

The James Place Changing Places hoist is a Duracare CX12. To check the compatibility of the hoist with your sling, call the Independent Living Centre’s Advisory Service on 1300 885 886. We do not accept any responsibility for risks associated with using an incompatible sling.

Changing places floorplan

Floor plan of James Place public toilet complex

Opening hours

The James Place public toilet complex opening hours are:

  • Sunday to Thursday, 7:00 am to 8:30 pm 
  • Friday, 7:00 am to 10:00 pm 
  • Saturday, 8:00 am to 10:00 pm

Access to the Changing Places facility

Access to the Changing Places facility is via a MLAK key.

MLAK is a security system that enables people with disabilities to gain 24/7 access to a network of public facilities across Australia. You can apply for your own key by visiting the Master Locksmiths Association of Australia webpage and complete an application form. MLAK keys cost $20 including GST and applications will need to be validated.

For a limited time, City of Adelaide will provide eligible applicants with an MLAK key free. To apply for a key, visit the City of Adelaide Customer Centre during opening hours. Applicants will need to provide photo ID and evidence to support their application.

If you don't have your own MLAK key, you can borrow one from the Adelaide Visitor Information Centre during opening hours. Please note: a $20.00 deposit and proof of identification are required to borrow the key.

Adelaide Visitor Information Centre

9 James Place, Adelaide

Monday to Friday: 9:00 am to 5:00 pm

To find out other Changing Places locations throughout South Australia please refer to the Changing Places website.