E-scooters

The City of Adelaide has provided two operators with a permit to run an e-scooter share program in the city.

E-scooter schemes operate in several cities in Australia. The e-scooters, operated in Adelaide by Beam and Ride, are unlocked using a smartphone app and are fitted with GPS tracking so that users and the operator can find them.

Getting started

To ride an e-scooter in Adelaide, you will need to be at least 18 years old. 

Simply download the Beam or Ride app to your mobile device and then create an account. As part of the account set-up you'll receive information about responsible riding and public safety while operating and riding the scooters. 

When you're ready, use the app to locate and unlock e-scooters.

E-scooter laws and road rules

E-scooter use are subject regulations and the Australian Road Rules. For rules applying to riding e-scooters in South Australia please visit the DPTI website

The South Australian Police can issue penalties for any breaches of the Australian road rules or offences that may apply.

Only e-scooters operated by approved providers are permitted by the City of Adelaide in the 'trial area'. A map of the area is shown below and available through the provider apps. Riders are not allowed to use e-scooters in Rundle Mall at any time, or the City West Declared Public Precinct during the operating times (6pm-6am Fridays and Saturdays). For more information regarding declared public precincts visit the SA Police website.

The e-scooters are geo-fenced and cannot be ridden or parked outside of allowable area. Riders must park their e-scooters within the trial area in order to finalise the trip. If left outside the boundary, riders may continue to be charged.

Map scooter

Enquiries

If you have any questions about e-scooters please contact Beam and Ride customer service through the app, website, phone or email. 

If you have any concerns regarding poorly parked scooters, user behaviour, and collisions, accidents or injuries associated with e-scooters contact the provider customer service by phone or email.

Beam Customer Support Line

08 6801 7382


Ride Customer Support Line

1800 774 639

Feedback

For feedback relating to the laws and road rules for riders please refer to www.mylicence.sa.gov.au/road-rules

Feedback and questions regarding the e-scooters can be directed to the City of Adelaide Customer Centre:

8203 7203

8.30am to 5.00pm Monday to Friday.