Residential rewards

Living in Adelaide has its own rewards

You moved to Adelaide city or North Adelaide because downtime is meant to be doing things you love, not sitting in traffic. You were drawn by the many world-class festivals and fairs, tasted the thriving food and wine culture and fell in love with the vibrant, eclectic music, arts and cultural scene.

As if that’s not enough, the City of Adelaide offers a range of rewards, benefits and incentives exclusively to residents.

Adelaide Rewards Card

Residents of Adelaide city and North Adelaide are eligible to apply for the Adelaide Rewards Card. On production of the card residents receive a range of discounts at Council owned businesses. Cards are limited to one per household.

Learn more about the Adelaide Rewards Card

Sustainable Incentives Scheme

The City of Adelaide has a goal to become the world’s first Carbon Neutral City.

To help residents reduce their carbon emissions and carbon footprint, Council has a range of Sustainability Incentives. For example: between 2016 and 2017 Council helped 40 eligible low-income and rental residential properties with up front funding for the purchase and installation of solar photovoltaic (PV) energy systems through the Solar Savers Scheme.

Learn about the current offers available through the Sustainability Incentives Scheme.

Noise management incentives

In an Australian first, the City of Adelaide helps residents address external noise issues in their city home.

In addition to a free acoustic advisory service where a qualified acoustic engineer will give general acoustic advice about your home, the scheme will reimburse homeowners with a portion of costs involved in undertaking the recommended acoustic works.

Learn more about the Noise Management Incentives Scheme.

Heritage Incentives Scheme

The most substantial local government heritage grant scheme in Australia, the City of Adelaide’s Heritage Incentives Scheme reimburses owners with part funding for documentation and conservation work of heritage and unlisted historic character places which meet specific criteria.

Learn more about the Heritage Incentives Scheme

Five Years, Free Rates

The City of Adelaide is making living in the city more affordable.

If you have purchased an off-the-plan apartment within the city or North Adelaide, you may be eligible for the City of Adelaide’s 'Free Rates for Five Years' owner-occupier rebate. This initiative expired on 30 June 2019, however if you signed a contract between the eligible timeframe, you can still apply, provided all other eligibility criteria are satisfied.


To be eligible for the scheme, you'll need to:

  • Have signed a purchase contract between 1 July 2017 and 30 June 2019 for a:
    1. new ‘off- the plan’ apartment; or
    2. newly redeveloped apartment adaptively re-used from existing C and D grade rated commercial building stock.
  • Occupy the property as your primary place of residence within six months of the contract settling. The offer is effective provided you continue to occupy the building.

Eligible owner-occupiers will then receive a rebate towards their general council rates for up to five years.

The City of Adelaide will provide eligible owner-occupiers a rebate on their general council rates for a maximum period of five years (the NRM Levy is to be paid by owner-occupier).

You will be eligible for the rate rebate if you purchased a residential apartment within the City of Adelaide council area where:

  1. The purchase contract was signed between 1 July 2017 and 30 June 2019 for either an ‘off-the-plan’ apartment or an ‘off-the-plan’ apartment which has been adaptively re-used from existing C and D grade rated commercial building stock; and
  2. The apartment will be occupied as the primary place of residence within six months of contract settlement.

The rate free period commences from the settlement date, for a period of five years, subject to the owner continuing to live in the property.

No. As the owner, you must complete the online application and declaration form, and provide a signed copy of the Purchase Contract Schedule. Once these are submitted, the City of Adelaide will post you written confirmation of eligibility and give further instructions.

No, the rebate will be applied at the same time the rates notice is prepared, reducing the general rates payable to nil.

Remember: you’ll still need to pay the NRM levy.

The rebate will reduce the general rates to nil after any eligible remissions have been applied.

If you cease to live at the property, the rebate eligibility ceases from the day you move out. You must be live in the property to be eligible for the rebate.

No, the owner will be required to confirm their intention to continue to occupy the property by submitting a new declaration each year. A confirmation letter will be sent out by the City of Adelaide before the end of the financial year for the coming year.

No. As the owner, you must confirm your intention to continue to occupy the property each year. A confirmation letter will be sent out by the City of Adelaide before the end of the financial year for the coming year and you must complete and return this declaration.

No. The rebate only applies to the first owner-occupier of an ‘off-the-plan’ apartment.

This rebate is stand alone and is not subject to qualifying for a state government concession.

No. The full amount of the general rates will be rebated for approved applications.

Remember: you must still pay the NRM Levy.

If an international student is both the owner and the occupier, then they will be eligible. If the apartment is owned by parents or a third party, then no.

The apartment will be considered ‘off-the-plan’ up to the day the building reaches practical completion and the Practical Completion Certificate has been signed.

If you've recently bought a property, complete the application form now. You'll need a copy of your signed Schedule from the Contract of Sale document to complete the application.

Apply for Five Years, Free Rates now

Once you have submitted the form, the City of Adelaide will provide you with written confirmation of your eligibility and further instructions via post.

If you have any questions, please contact Council's Residential Growth Advisor: Nicole Rolfe on 08 8203 7237 or via email [email protected]