Coronavirus (COVID-19) - latest information

Page last updated: 5:00 pm Thursday 20 January 2022

Please refer to the South Australian Government COVID-19 portal for the latest SA COVID-19 restrictions and advice.

We will will continue to provide service updates on this web page and via Facebook and Twitter.


Our services and facilities are open

Our services and facilities are open and operating in line with the South Australian Government restrictions and health advice.

The health and safety of our community and our staff is our first priority and we are taking measures to reduce the risk of the spread of COVID-19.

Thank you for following the COVID-Safe rules during your visit to any of our facilities, including using the COVID-Safe Check Ins, physically distancing, practicing good hygiene, wearing masks indoors and staying home if you’re unwell.

The City of Adelaide will continue to provide service updates on this web page and via Facebook and Twitter.


Helping keep the City safe – Message from the CEO

Having assessed the risks and benefits, from 5:00 pm, Monday 20 December 2021, it will be mandatory for all City of Adelaide employees, contractors, volunteers, trainees/apprentices and interns to be fully vaccinated for COVID-19.

We know that vaccination is key to reducing the spread of COVID-19 within the workplace and the community and, along with my Executive team, I have a duty to ensure our people’s safety and wellbeing at work.

We also have a duty to provide essential and capital city services for our ratepayers, local businesses and our broader community.

A fully vaccinated workplace will reduce the health and safety risk to our people, minimise the disruption to our services, and support our city to be resilient and recover more quickly from the health and economic challenges that COVID-19 presents.

Clare Mockler
CEO, City of Adelaide


COVID-19 PCR Testing Site – Victoria Park/Pakapakanthi

A drive-through COVID-19 testing location is available in Victoria Park / Pakapakanthi. Bookings may be required during some operating hours.

Please visit the SA Health website for information about when to get a PCR test and the operating hours and booking details for this facility. You can see the current queue on the Victoria Park webcam.

The facility can be accessed via Wakefield Road (left-hand turn only) by car and motorbike only (no walk-ins or cyclists). Please be prepared for delays by bringing water and snacks in your vehicle.

The City of Adelaide are providing additional bins and bin collections and extending toilet opening hours to support this testing location during high-demand periods.

OTHER COVID-19 PCR TESTING LOCATIONS


COVID-19 Rapid Antigen Test Collection Point – Josie Agius Park/Wikaparntu Wirra

A drive-through Rapid Antigen Test (RAT) Collection Point is available in Josie Agius Park/Wikaparntu Wirra.

If you are a close contact, you can access a kit of two free RATs from SA Health from this site. Registrations required.

Please visit the SA Health website for information about eligibility for RATs from this site, operating hours and registration details for this facility.

This facility is located on the corner of Greenhill Road and Anzac Highway and can be accessed via the entry on Greenhill Road via left turn only from Anzac Highway. You will need to stay in your vehicle onsite and a mask must be worn at all times, whether in your vehicle or not.

OTHER COVID-19 Rapid ANTIGEN TEST COLLECTION POINT LOCATIONS


Stop the spread - hygiene and social distancing

Please refer to the Government of South Australia COVID-19 website to keep up to date with current SA COVID-19 restrictions, exposure sites and information during this period.

There are many things you can do to protect yourself and others and help stop the spread of coronavirus:

Call the Coronavirus Health Information Hotline on 1800 020 080 if you have any questions.


Support for the community

The City of Adelaide is following Federal and State Government advice and restrictions as they are announced and is working closely with the Premier of South Australia, government agencies and inner city service providers to support our city communities – especially the most vulnerable.

Federal Government support is available through the Treasury website, and State Government support is available through the SA Government COVID-19 Portal.

Ratepayers who are unable to make their rate payment by the due date are encouraged to contact our Customer Centre as soon as possible to discuss alternative payment options.

Ratepayers experiencing financial hardship can apply for repayment arrangements, postponement or remission of rates by completing the Rates Financial Hardship form for residents or businesses. Completing this form will allow us to assess your eligibility for financial hardship assistance.

Ratepayers can also negotiate their repayment arrangements (weekly, fortnightly or monthly), based on an agreement amount.

To provide continued relief, Council has committed to freeze the rate in the dollar for the eighth consecutive year and continues to not apply overdue payment fees and interest.

Further information about Rates.

The City of Adelaide is continuing to offer essential services through the Commonwealth Home Support Program (CHSP) which helps our residents aged 65+ years and Aboriginal and Torres Strait Islander peoples aged 50+ years who require short term assistance to remain living independently in their homes. Phone calls are being made to vulnerable residents to assess their immediate needs and to offer information and assistance (starting with the most vulnerable). 

The Healthy Ageing team will share information about key services, provide support through wellbeing phone calls, and offer practical assistance with problems that our CHSP clients are experiencing. This includes the offer of a hamper of fresh fruit and vegetables, food staples and masks for those who need it most through Human Appeal.

The weekly City of Adelaide Central Market Shopping Bus service has been paused until it is safe to reintroduce this service.

While all social programs have been temporarily cancelled, the City Grapevine Newsletter for older residents which is distributed to 300+ residents and through partner networks will provide information on key services and suggestions for how to stay engaged while isolated at home (the Summer edition will be delivered in mid-December).

The City of Adelaide Customer Centre is providing current information about useful websites, phone numbers and services offered by Council and other service providers to support those in self-isolation. The Customer Centre can be contacted on telephone 8203 7203 or via email.

Inner city services, through the Adelaide Zero Project, are working to identify and support all people sleeping rough, particularly those with chronic health conditions.

The SA Housing Authority are implementing an urgent response to provide crisis accommodation in hotels and motels for the City’s rough sleeper population, currently 150 people.


Westcare Centre (Baptist Care) is offering COVID-19 testing for rough sleepers. It’s available weekdays 8:30 am to 10:30 am. Contact Baptist Care for more information.

11 - 19 Millers Court (off Wright Street)

08 8118 520

Aboriginal and Torres Strait Islander peoples are a population most at risk of serious infection and have higher rates of contracting chronic illness. Advice, information and resources are being provided by SA Health, Nunkuwarrin Yunti (Wakefield Street) and the Aboriginal Health Council of SA (Franklin Street). Front line patient care is available from the Aboriginal & Torres Strait Islander Liaison Unit (ATSILU) located at the Royal Adelaide Hospital.

The South Australian Government has demonstrated its commitment to Adelaide's international student community, by announcing a $13.8 million International Student Support Package.

This package is designed to support international students currently residing in South Australia and facing financial hardship.

There are three components to the package:

  1. The South Australian Government, in partnership with the state’s three public universities, will match funding to alleviate student hardship as a result of COVID-19. The funding will be distributed between Flinders University, The University of Adelaide and the University of South Australia to distribute to their pathway and international students.
  2. A $500 emergency cash grant will be available to other international students not studying at one of the public universities, currently enrolled in a course, living in Adelaide and who meet the criteria.
  3. For school students living with South Australian families, a one-off $200 COVID-19 assistance payment per student will be provided to homestay families, to help support accommodation for school students.

This significant financial package comes on top of work already underway by education providers, agents and community groups in Adelaide. City of Adelaide and StudyAdelaide are proud of the response across the Adelaide community in supporting international students during this pandemic.

For more information, including FAQs and for students to register for updates on the application process visit studyadelaide.com/issp

  • See a comprehensive list of support available for international students on this webpage.

    The City of Adelaide, in partnership with Business SA, is delivering a new City Business Support Package to assist the city business community’s journey from recovery to growth and prosperity.

    The two-year program, running until 30 June 2022, provides specialised services to support the response of city businesses to impacts of COVID-19, promote business capability and better position themselves in an increasingly globalised and digitally connected marketplace.

    Visit our City Business Support Package page for more information.

    Since the start of the COVID-19 pandemic, Council have worked with the community to identify and deliver initiatives to support our community and businesses, steering the city safely and sustainably into recovery.

    View City of Adelaide’s Reignite Program to find out how City of Adelaide are activating the community and supporting the city’s recovery in 2021.

    During 2021, we have also launched the following initiatives by the City Adelaide:

    Highlights delivered by Adelaide Economic Development Agency as a new subsidiary of the City of Adelaide include:

    • Delivered Adelaide’s Long Lunch campaign which offered 25,000 x $30 vouchers to stimulate economic activity specifically for hospitality and experience businesses at participating businesses in the CBD and North Adelaide from March to June.
    • Engaged in tourism partnerships with RAA and Luxury Escapes to sell packaged experiences in the city.
    • Delivered ‘Hit the Town’ winter campaign, AEDA is running a ‘Dinner’s on us’ promotion, giving away 5,000 x $30 vouchers to the public to use at participating businesses in July and August.

    View our Economic Recovery Plan to find out how Council provided over $11 million in assistance to support the community and help businesses to recover in the wake of the pandemic during 2020.

    To support our city businesses and community during the COVID-19 pandemic and to ensure Adelaide continues to be a progressive, vibrant and liveable city, Council offers a range of grants, sponsorship and incentives to eligible applicants.

    View our Grants, Sponsorship & Incentives page to find out more. For more details on the State Government grants see the Department of Treasury and Finance.


    City of Adelaide – Economic Recovery Response

    The City of Adelaide has acted quickly to address the social, cultural and economic impacts of the COVID-19 pandemic, and support our community and businesses safely and sustainably into recovery.

    For 2021 – 2022, Council has adopted a Business Plan & Budget to help the City to grow and recover from the impacts of COVID-19, including projects initiatives to support businesses and our community and several Recovery Priorities for the City.

    As part of this, Council has endorsed our Reignite Adelaide program, designed to encourage visitation and economic recovery and growth across the city and North Adelaide. It also delivers on Council’s strategic plan commitment to be the lowest cost capital city with the least red tape and creating strong economies by activating mainstreets and laneways.

    A subsidiary of the City of Adelaide, the Adelaide Economic Development Agency (AEDA), was also formed in 2021 to work closely with businesses, industry groups, state government agencies and other relevant organisations and deliver a range of programs designed to stimulate the city's economic growth with a focus on investment attraction, growing our visitor economy, residential growth, marketing the city as a whole and promoting Rundle Mall as Adelaide's premier shopping destination. The team at AEDA quickly hit the ground running and have had many achievements in its first year of operation. Check out the AEDA Experience Adelaide website. Follow AEDA on Facebook, Instagram, Twitter and LinkedIn to stay up to date with our initiatives to grow the city.

    To find out how Council provided over $11 million in assistance to support the community and help businesses to recover in the wake of the pandemic during 2020, read our Economic Recovery Plan.

    The City of Adelaide, in partnership with Business SA, is delivering a City Business Support Package to assist the city business community’s journey from recovery to growth and prosperity.

    The two-year program, running until 30 June 2022, provides specialised services to support the response of city businesses to impacts of COVID-19, promote business capability and better position themselves in an increasingly globalised and digitally connected marketplace.

    Visit our City Business Support Package page for more information. For those businesses wanting additional support to grow, see our City Business Growth Consulting for 1:1 support and development of a customised growth plan.

    Since the start of the COVID-19 pandemic, Council have worked with the community to identify and deliver initiatives to support our community and businesses, steering the city safely and sustainably into recovery.

    City of Adelaide have launched the following initiatives in 2021 and 2022.

    View our Economic Recovery Plan to find out how Council provided over $11 million in assistance to support the community and help businesses to recover in the wake of the pandemic during 2020.

    To support our city businesses and community during the COVID-19 pandemic and to ensure Adelaide continues to be a progressive, vibrant and liveable city, Council offers a range of grants, sponsorship and incentives to eligible applicants.

    View our Grants, Sponsorship & Incentives page to find out more. For more details on the State Government grants see the Department of Treasury and Finance.

    The team are in regular contact with our precincts and city businesses and would like to hear from small business to understand how we can help.

    Want to know more? Get in contact with us or see our frequently asked questions.

    Subscribe to City Business newsletter