Vehicle Compliance Technology


Technology to create a safer city

The City of Adelaide have introduced new compliance technology to deliver a safer approach to the way we monitor parking compliance. Prioritising traffic flow, as well as the health, safety and welfare of our staff and all road-users, the new vehicle-mounted camera technology is used by our Parking and Information Officers to monitor compliance in zones that have the biggest impact on traffic flow and pedestrian and road-user safety. 

How it works

  • Instead of walking the streets of the city and North Adelaide, our Parking and Information Officers drive a car fitted with vehicle-mounted cameras.
  • The vehicle-mounted cameras scan the surrounding area and take high quality photographs when an object is observed to meet specific criteria set by Council.
  • Officers analyse the photographs and determine the best course of action to address the matter. 
  • Parking expiations that are issued using this technology are mailed to the registered vehicle owner. 

The technology is being provided by SenSen Networks Ltd, whose product SenFORCE is currently being used in Brisbane, Logan, Ipswich, Gold Coast, Geelong and Singapore. Watch the video below for more information on how the technology works. 

Expansion to paid and unpaid parking areas

As part of our ongoing commitment to create an accessible city by supporting traffic flow and reducing congestion, we are gradually expanding the use of our Park Safe digital enforcement technology. This next phase includes introducing Park Safe monitoring to on-street time-limited parking areas, both paid and unpaid.

Park Safe has already improved compliance in high-demand areas and by extending its use into time limit zones we aim to support:

  • local businesses and residents by ensuring fair and consistent access to short-term parking.
  • vehicle turnover and an opportunity for all drivers to locate a parking space.
  • Council’s Strategic Plan outcome of lower carbon emissions through reduced traffic congestion.

    The technology also continues to significantly improve the way we approach our work, prioritising the effective delivery of community services and the health and safety of our officers. As always, while the technology assists in collecting evidence, the decision to issue an expiation or not is made by a Parking and Information Officer.

    We’ll continue to share updates as Park Safe expands to better support fair, safe, and accessible parking for everyone in our city.


    FAQs

    The compliance vehicle will improve the working conditions for our staff, while keeping them safe from verbal and physical abuse. We want Adelaide to be a Smart City, utilising the best technology available to provide a greater experience for everyone.

    The technology is able to scan the surrounds and identify illegally parked cars, dumped rubbish, and e-scooters whilst simultaneously blurring people’s faces to protect their privacy.

    Our compliance vehicle drives and monitors all areas across the city and North Adelaide.

    The compliance vehicle is currently monitoring bus zones and lanes, yellow lines, and no-stopping zones, which have the biggest impact on traffic flow. We are now expanding our monitoring efforts to include residential permit zones. Over time, we will also incorporate school zones and additional areas. Additionally, the vehicle can notify staff about dumped rubbish and incorrectly parked e-scooters.

    Park Safe takes high quality photos and will track the duration a vehicle remains in a parking bay. If a vehicle stays beyond the allowed time limit, the technology issues an alert and the images are analysed by a Parking and Information Officer to determine if an expiation notice should be issued. Parking expiations issued using this technology are mailed to the registered vehicle owner.

    Park Safe takes high-quality photos and will match these time-stamped images of your vehicle with payment records from ticket machines. Parking expiations issued using this technology are mailed to the registered vehicle owner.