Change your rates details

If you have moved or changed your contact details, you will need to let us know so we can update our records for your rates correspondence.

You can also change your postal address if your rates payments are managed by someone else, such as a real estate agent.

What you need to do

You can let us know your details have changed using our online change your rates detail form.

When you let us know about your change of postal address you will need to provide:

  • the address of the property you are updating and, if you have it, the assessment number
  • your new postal address
  • your name, email address and phone number.

What happens next

Once you have submitted your request we will update your details within 15 business days.

We will reach out if we require more information.

More information

For more information, please contact the Accounts Receivable team at [email protected] or call (08) 8203 7203.