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E-Scooter Trial

An electronic scooter trial will be held in the City of Adelaide during the 2019 Fringe Festival Season. E-scooters will be available to hire between Friday 15 February and Sunday 17 March by the trial operator.

On a trial basis, the City of Adelaide has provided one operator Lime, with a permit to run an e-scooter share program in the city’s CBD. These are the only e-scooters that will be able to be ridden during the trial. The City of Adelaide will monitor the success of the  e-scooter trial.

E-scooter schemes operate in several cities in Australia. The e-scooters are unlocked using a smartphone app and are fitted with GPS tracking so that users and the operator can find them.

Getting Started

To ride an e-scooter in Adelaide, you will need to be at least 18 years old. You can create an account with Lime and then use the app to locate and unlock e-scooters. For more information go to www.li.me

E-scooter laws and road rules

Lime will educate its riders during sign up to ensure responsible riding and public safety when operating and parking the e-scooters. For rules applying to riding e-scooters in South Australia please visit the DPTI website.  

The South Australian Police can issue penalties for any breaches of the Australian road rules or offences that may apply.

During the trial, only e-scooters operated by Lime are permitted by the City of Adelaide in the trial area. This map of this area is available through the Lime app. Riders are not allowed to use e-scooters in Rundle Mall at any time, or the City West Declared Public Precinct during the operating times (6pm-6am Fridays and Saturdays). For more information regarding declared public precincts visit the SA Police website.

The e-scooters are geo-fenced and cannot be ridden or parked outside of allowable area. Riders must park their e-scooters within the trial area in order to finalise the trip. If left outside the boundary, riders may continue to be charged.

Safe E-scooter Parking

The Lime app will educate riders on safe e-scooter parking and riding. All riders are required to take a photo of how they park the e-scooter at the end of their trip to ensure safe and appropriate parking.

Lime will monitor the location of all e-scooters during the day and the e-scooters will be collected each evening.

Enquiries and Feedback

If you have any questions about e-scooters please contact Lime customer service through the app, website, phone or email. If you have any concerns regarding poorly parked scooters, user behaviour, and collisions, accidents or injuries associated with e-scooters contact Lime customer service by phone or email.

Lime Customer Service

Phone: 1800 861 305
Email: .(JavaScript must be enabled to view this email address)
Website: www.li.me/

Feedback regarding the e-scooter trial can be sent by email to .(JavaScript must be enabled to view this email address)

Other queries can be directed to the City of Adelaide City of Adelaide Customer Centre on 8203 7203, 8.30am to 5.00pm Monday to Friday.

For feedback relating to the laws and road rules for riders please refer to www.mylicence.sa.gov.au/road-rules

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