Upsize my Residential Bins
To help residents manage their recycling and waste, City of Adelaide is offering larger recycling and waste bins PLUS up to two additional organics bins.
City of Adelaide currently provides residential premises with:
- 1 x Waste - 140-litre red lid bin
- 1 x Recycling - 240-litre yellow lid bin
- 1 x Organics - 240-litre lime green lid bin
This is the standard service. If you do not have any of these bins, please contact us on 8203 7203.
|Looking for more information on standard residential waste collection services?|
What are my Upsize Bin options?
If you are a resident and currently have a Council waste and collection service, you may be eligible for:
- Up to one (1) additional 240-litre organics bin
- A larger 240-litre waste bin - the new Upsize Bin will replace your existing bin
- A larger 360-litre recycling bin - the new Upsize Bin will replace your existing bin
* Fees apply for any order of an additional or larger bin. Minimum term is 12 months.
Before you consider upsizing your waste bin, think about reducing your waste by recycling and using your organics bin to dispose of food waste. If you don't have an organics bin, you can order one by contacting us on 8203 7203.
Other upsizing options - Multi-dwelling sites
If you are a resident living in a multi-dwelling site, you will need to confirm your eligibility for an Upsized Bin(s) first.
Once you have confirmed your eligibility, contact your Body Corporate to ask them to request an Upsized Bin on your behalf.
If you are the Body Corporate, please email us to make an appointment or contact us on 8203 7203 to discuss the appropriate options for your site.
Who can order bins?
- Tenants and renters of single dwelling premises
- House owners
- Body Corporates
Upsize Bin options
Bin Limit per Household
Additional Organics Bin
$51 per bin
Larger Recycling Bin
For more information, please read the Frequently Asked Questions below or call 8203 7203 to speak with our customer service personnel.
Frequently Asked Questions (FAQs)
When will new bins be delivered?
Bins will be delivered to your property address that is confirmed in your booking form.
- Waste and Recycling Bins
If you have ordered a larger recycling or waste bin, please place your waste and recycling bins on the kerbside on the next collection date so that they can be swapped for the larger bins (provided your next collection day is not within 48 hours).
- Organics Bin
Your additional organics bin will be delivered on the footpath or kerb in front of your property on the next organics bin collection day (provided your next collection day is not within 48 hours).
I don’t know when my next collection day is. How do I find out?
The collection calendars for North Adelaide and the Central Business District (CBD) are available below:
How will Council know which bin is mine to swap out when it is on the footpath for collection?
If when you order your bin, your next collection day is more than 3 days away, Council will send a sticker in the post for you to put on your existing standard size bin. This sticker will inform the collection contractor of your bin that will be swapped out for a new Upsized bin. If your next collection day is within 2-4 working days, you may not receive a sticker as postage delivery is not guaranteed in this timeframe.
How long can I have the Upsize Bin services?
The minimum service period is one (1) year. There are no refunds if you cancel the service before the end of the year. You have the option after one (1) year to extend the services for another year (new fees may apply).
Why do I have to pay for bigger bins?
Standard waste and recycling services (1 x 140L waste bin, 1 x 240L recycling bin and 1 x 240L organics bin) are provided as part of your Council rates. The option for larger waste, recycling bins and an additional organics bin are in addition to the standard services, and as such attract a service fee.
How are the fees charged?
The fees cover the cost of the collection and disposal of the materials in each bin. Fees are determined annually.
- Single dwellings or premises with their own Council bins (not communally shared):
The fees are charged for 12 months from the date of purchase – no part payments.
- Multi dwelling sites with shared Council bins (communal share):
The fees are charged quarterly from the date of purchase – no part payments.
Why is the fee for waste bin more than the recycling and organics bins?
It costs more to send material to landfill than recycling materials and organics processing. The cost of waste sent to landfill via the waste (red lid) bin includes the State Government landfill levy, which is imposed on every tonne of waste accepted into landfills plus the gate fee charged by the landfill operator.
How do I pay?
For single dwelling or premises with their own Council bins (not communally shared) an invoice will be sent once your application has been approved.
Why can I purchase up to one additional organics bin and only one larger waste and recycling bin?
To support diverting waste from landfill, Council is prioritising more capacity for resource recovery - recycling and organics for reuse. Research and feedback from residents has indicated that households want more capacity to recycle.
Organics materials are heavier than recyclable material so it is difficult to move a bin containing more than 240L of organic material. Therefore additional organics bin(s) are offered instead a larger 360L bin.
Can I get a refund if I leave my property or want to revert back to the standard service?
No, Council will not provide refunds for any remaining portion of fees if the additional organics or larger waste and recycling bins are cancelled or you leave the property.
Are the Upsize Bins mine?
All bins are the property of City of Adelaide and must be left at the property if you move. If you live in an apartment building with shared bins but purchase an Upsize Bin, the Upsize Bin must remain accessible to all residents in the site to use.
My Upsize bin(s) were not delivered, what do I do?
You should have received a notice your letterbox advising that Council did not deliver your bin as your standard bin was not presented for swapping to the Upsize Bin you ordered.
If you did receive this notice, Council will deliver your Upsize Bin on the next collection day, provided you present your standard bin for collection.
If you did not receive this notice in your letterbox, please call Council on 8203 7203.
What if I leave my property or want to cancel my service before end of 12 months?
Council will not provide refunds for any remaining portion of fees.
How do I cancel my bins?
Council will not provide refunds for any remaining portion of fees if the additional or larger bins are cancelled.
What happens after 12 months of having the Upsize Bins?
You will be reminded via email prior to the expiry date and asked if you want to continue to use the larger bins and/or additional organics bin. At this time you can opt to continue, or discontinue the service. Fees for continuing the service will reflect the fees applied for that financial year.
A reminder notice will also be placed in your letterbox approximately 6 weeks before the end of the 12 months.
Can I take my Upsize Bin(s) if I move to another residential premise within the City of Adelaide?
Please contact Council on 8203 7203 to discuss your request.
What do I do if my bins are stolen?
Contact Council on 8203 7203 and advise what type of bin(s) were stolen.