Welcome to the new City of Adelaide website

Posted on 27 Jun 2019

The City of Adelaide website is our most important customer communication channel, serving over 1 million users each year.

Here our customers can pay their rates (and their parking fines!), search the library catalogue, book events, find out what’s on this weekend, apply for grants, and submit development applications – among many, many other things.

In 2018, we decided to rebuild the site from the ground up – a significant undertaking for any organisation – and after 10 months of solid work, we’re pleased to launch the final product.

A little bit about our site ‘destinations’

You will notice our new site has a series of ‘destinations’ at the very top of this page – Your Council, Explore Adelaide, Adelaide Living and Customer Services (Invest Adelaide will be added soon).

We’ve chosen to break the site up into these distinct ‘destinations’ to better serve the needs of our diverse community.

  • ‘Your Council’ is our traditional council home and provides information about our council-specific functions;
  • ‘Explore Adelaide’ is for visitors to our city – whether they’re from the suburbs, interstate or overseas – and showcases the very best events, food and attractions that our fine city has to offer;
  • ‘Adelaide Living’ is our multi-author blog where you will find compelling stories about people and life in our city; and
  • ‘Customer Services’ is the one place for all your council transactions; a place where you can make payments, submit applications, report issues and book venues, among other things.

If you’re not sure where to start, don’t worry! Simply use the powerful search function that can be found throughout the site. The search results will direct you to the right place, irrespective of where the content resides in the site.

What’s great about the new website

We hope you’ll agree that the new website is visually spectacular, with beautiful photography showcasing our wonderful city.

The site is mobile responsive and designed for optimal use on smartphones and tablets, as well as the more traditional desktop and laptop computers.

The site is easy-to-use, it has a powerful search function, and it is accessible for all members of the community.

For the first time, the site showcases authentic user-generated content from around the city – you’ll see photographs from social media that showcase Adelaide as one of the world’s most liveable cities.

City of Adelaide website mock-up

The new City of Adelaide is mobile responsive.

There are a few ‘wow factor’ features that you should check out, too:

Your feedback

We hope you enjoy using the new City of Adelaide website. We’d love to hear your feedback, whether you find something that’s not working the way it should, or you have comments more generally about the site as a whole.

A website is ‘never finished’, and we need your input to make it even better.

To submit your feedback, click the ‘Send Feedback’ button at the bottom right corner of the screen. We look forward to hearing from you.

The City of Adelaide team