International student support during COVID-19

There are many new challenges for international students as a result of the COVID-19 pandemic. There is support available to help through this difficult time. 

If you cannot find the information you need on this page, and you live in postcode areas 5000 or 5006, contact us for help.

08 8203 7203 

If you are currently experiencing strong feelings of stress or anxiety, contact Lifeline:

13 11 14

Support from University and TAFE

Licence

Many education providers are supporting their students with financial, wellbeing and social support. Contact your education provider directly to find out what they are offering.

Mental wellbeing

Volunteer

It is ok to feel stressed or anxious at this time. Information on how to look after your mental wellbeing and manage strong feelings is available online or you can speak to someone privately on the phone. You can choose to remain anonymous.

  • Beyond Blue has a Coronavirus Mental Wellbeing support online or you can call and speak to someone anytime
    Available 24/7
    1800 512 348
  • Lifeline offers information and support online and through their phone counselling service 
    Available 24/7
    13 11 14
  • The ASKPEACE Project provides counselling and support for people from non-English speaking backgrounds
    Monday to Friday 9:00 am to 5:00 pm
    08 8245 8110
  • Headspace (designed for young people aged 12-25 years old) has information available online about looking after yourself and your mental wellbeing while physically distancing.

Advice and information

Librarysearch

If you have unanswered questions about living in Adelaide, there are services that can help you to find the information you need.

  • The South Australian Training Advocate provides a dedicated phone information and advice service for international students. They are able to provide advice about things like renting, education, employment, health care and support services.
    1800 006 488
  • StudyAdelaide provides information and social support to South Australian international students.
  • Insider Guides provide advice for international students living in Australia through their regular newsletters.

Financial support and housing

Funding

If you are struggling with money, there are a number of services that can help you.

  • The Government of South Australia is providing financial relief to international students through their International Student Support Package. Information about applying for this financial support is on the StudyAdelaide website. 
  • State Parliament will institute a short-term moratorium on eviction for non-payment of rent due to severe rental distress as a result of COVID-19. Learn more here.
  • International students are eligible to access their super early due to COVID-19. Learn more here.
  • Trace-A-Place is a specialist youth homelessness service run by HYPA for young people up to 25 years of age. You can visit Trace-A-Place between 9am and 5pm Monday to Friday for help with food, clean clothing, mobile phones, computer and phone access, bus tickets and use of bathroom facilities. If you or someone you know needs assistance, please call the number below.
    1800 807 364
  • For housing support for people over the age of 25 years, please call the Homelessness Gateway Service. Further details can be found here. 
    1800 003 308
  • Free financial counselling is available if you need help sorting out debt or finances. You can speak to someone at the National Debt Helpline.
    1800 007 007
  • If you are experiencing difficulty managing gambling, including online gambling, the Gambling Helpline can provide free and confidential support and information over the phone, via email or chat 24 hours a day, 7 days a week. They can organise an interpreter for you for phone support.
    1800 858 858
  • If you are an international student experiencing financial hardship you may be eligible to participate in the International Student Support Network (ISSN) homestay program. Students who meet the criteria, can be referred to the ISSN to apply for a heavily discounted homestay placement. ISSN homestays include a private room, meals, utilities and support from one of our committed AHN host families.

Emergency relief

Food

If you need urgent help with essential things like food and housing, there are services available to help. If you are experiencing an emergency, please call 000.

  • Baptist Care Community Food Hub offers low-priced groceries for student card holders.

    Emergency Food Relief appointments are also available (in-person only) - Monday to Thursday from 9:00 am. Vouchers provided to the Food Hub.

    The Food Hub is located at 216 Wright St, Adelaide and is open Monday to Friday 10:00 am to 3:00 pm

  • Affordable SA is a website and phone app that allows you to search for information on local support services covering housing, transport, health, financial support, domestic violence, food and emergency relief. You can also call Affordable SA for information.  
    1800 025 539
  • Ask Izzy is a website that allows you to search for nearby services and supports for housing, food, domestic violence, financial help, health and counselling.
  • Uniting Communities may be able to assist those in most need with food assistance. Make a phone appointment to discuss your assistance needs.
    08 8202 5846
  • Salvation Army may also be able to provide emergency food assistance. Make a phone appointment.
    08 8227 0199

Social and wellbeing support

Project

It's important to look after your wellbeing by staying connected with people around you and taking part in safe activities.

  • StudyAdelaide are currently running social events online. See their calendar of events and register for upcoming events on their website.
  • The Open Your World website provides one place South Australians can go to take the first steps to improve their wellbeing. The website has a range of simple activities, as well as information about services available.
  • There are free online English chat groups for students. Everyone is welcome to join these classes which are run by the community.