Business assistance - Coronavirus (COVID-19)

Page last updated: 10:00 am, Tuesday 25 August 2020

The City of Adelaide Small Business Task Force has been established to provide updated information and advice to businesses affected by COVID-19. Get in contact with them:

8203 7203
Monday to Friday, 9:00 am to 5:00 pm

You can also subscribe to the City Business Newsletter for regular updates and support during the COVID-19 situation.

COVID-19 support packages

It is a challenging time for our business community given the current public health situation. Below is a host of links to resources and COVID-19 financial support to help your business through this challenging period.

Small Business Task Force

The Council has established a Small Business Task Force (SBTF) to work in collaboration with Business SA. It provides consistent and up to date information to city businesses on support packages and other services available from federal, state and local government, peak bodies and industry associations. The team will be in regular contact with our Precincts and city businesses and would like to hear from small business to understand how we can help. 

Want to know more? Get in contact with us or see our frequently asked questions.

8203 7203

You can also subscribe to the City Business Newsletter.


City Support Package 

Recognising the current challenging economic circumstances arising from COVID-19 and the impact on businesses, Council has announced the following support:

  • City Business Support Package, in partnership with Business SA, provides specialised services to promote business capability and enhance positioning in an increasingly globalised and digitally connected marketplace.
  • Small business lessees (SMEs) in Council-owned buildings, Adelaide Central Market tenants and sporting and community lease / licence holders can apply to defer paying 50 per of their base rent or licence from 1 July 2020 until 30 September 2020 (subject to terms and conditions). The offer of deferred payments can then be gradually paid off, subject to lease / licence terms, within a maximum of two years.

This latest support for our community follows Council’s quick leadership response in April when we launched our $4 million City Support package, which provided 100 per cent rent waivers for commercial tenants in Council-owned buildings and traders in the Adelaide Central Market, and a waiver of separate rate for the purpose of managing and marketing the Rundle Mall precinct, for three months.


Rates Financial Hardship Support

    Business ratepayers who are unable to make their rate payment by the due date can apply for remission or postponement by completing the Rates Financial Hardship Application Form

    Completing this form will allow us to assess your eligibility for financial hardship assistance, including:

    • postponement of 1st quarter rates (due 30 September 2020) for three months until 31 December 2020;
    • no fines or interest charged on outstanding 1st quarter rates until 31 December 2020;
    • fines and interest suspended on all historic rates outstanding until 31 December 2020; and
    • no new debt recovery action will be instigated for any business that enters into a financial arrangement with Council (including any pre-existing debt).

    Ratepayers can also negotiate their repayment arrangements (weekly, fortnightly or monthly), based on an agreement amount.

    To provide immediate relief, Council has committed to freeze the rate in the dollar for the seventh consecutive year, delivering a benefit of $1.33 million to ratepayers this year. Council has also decided to freeze non-commercial fees and charges for the first time. These measures benefit residents, business owners and operators, workers and visitors, making it even more affordable to live in and come into the city.


    Outdoor Activation Grants

    Supported by a grant from the Government of South Australia, the City of Adelaide Outdoor Activation Grants will provide grants to businesses across the city and North Adelaide. These grants are designed to assist small businesses who have been impacted by social distancing restrictions in response to COVID-19 to better utilise and enhance the outdoor areas adjacent to their business. The grants are to be used to fund a variety of medium-to-long-term street level improvements.