Hard waste collection for residents
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Collection limits and guidelines
As a resident of Adelaide city or North Adelaide, the number of hard waste collections you are entitled to depends on your residential site.
- each household is able to book two (2) free collections per calendar year
- for homes that require more than two collections, additional collections are available at a cost of $72.50 (including GST) per collection.
Guidelines
- there is no individual limits to the number of items than can be disposed of, however a maximum total limit of two cubic metres (2m3) of hard waste (equivalent to a 6’ x 4’ trailer load), per household applies
- items can be placed on the verge no earlier than 24 hours before your collection date and no later than 7:00 am on the collection day
- place your waste as close to the kerb as possible in a safe and secure manner, clear of the footpath or road e.g. lay taller items down, do not stack items too high.
It is your responsibility to ensure that the waste is maintained safely until collection, even if it is disturbed by others.
- can access up to 12 collections per site per calendar year.
- additional (more than 12) collections are available at a cost of $72.50 (including GST) per 2m3.
Guidelines
Bookings can be made by the individual resident or the Body Corporate or Building/Facilities Manager. This enables coordination between multiple residents/dwellings within one site be collected together on the same date which limits disruption for everyone.
Maximum total limit will depend on the number of dwellings on the site presenting hard waste, which can be confirmed at the time of booking.
- there is no individual limit to specific items (such as the number of mattresses), however an overall maximum load applies
- a maximum total limit of two cubic metres (2m3) of hard waste (equivalent to a 6’ x 4’ trailer load), per household applies
- the length of any item must not exceed 1.5 metres
- lay taller items down, do not stack items too high
- items must be able to be handled safely by two people - no greater than 50kg
- bags or boxes must be strong enough so that they do not break open when lifted.
Please note: the following actions may be investigated and found to be illegal dumping. Illegal dumping is an offence and expiation fees of up to $1000 apply.
- placing items outside your property without a hard waste collection booking
- placing items outside other properties or in any other public place
- placing items out for collection more than 24 hours prior to your scheduled collection
- failure to remove uncollected items from the verge as soon as practical after your scheduled collection.
What we do and don't collect
Booking a collection
Make a booking online or call Cleanaway on 1800 777 844 (Monday to Friday 8:30 am to 5:00 pm).
The expected waiting period is up to two weeks from the date of booking. During periods of high demand this period may be longer.
Prior to your collection date, you will receive an email confirming your collection date and a sticker to place on the collection. You can double check what is suitable for hard waste collection on this page.
To cancel or change a booking
Contact Cleanaway at least three days before your scheduled collection to prevent losing your collection allocation.